Endocrinology and Diabetes Care Services

Shahana Arshad, M.D., FACE, FACP

Board Certified in Internal Medicine and Endocrinology & Metabolism 
Specializing in the care of diabetes, thyroid and related diseases.  


Now Accepting New Patients!


Clifton Springs Endocrinology 
2 Coulter Road, Suite 1620
Clifton Springs, NY 14432
Phone: 315.462.1530
Fax: 315.462.5483

Hours of Operation:
Monday thru Friday from 8:00 am to 4:30 pm.

Accepting most insurances. 



Regional Diabetes Health Center 

The Regional Diabetes Health Center at Clifton Springs Hospital provides outpatient diabetes educational programs to residents of the Finger Lakes region.  


Recognized by the American Diabetes Association
The Clifton Springs Hospital Diabetes Self-Management Education Program has been Recognized by the American Diabetes Association for providing Quality Self-Management Education* in accordance with the National Standards for Diabetes Patient Education Programs. We are also affiliated with Healthways, Inc., the country’s largest provider of specialized diabetes services.



We've made it our mission to provide comprehensive diabetes self-management education that is state-of-the-art. A variety of outpatient educational programs and services are offered. A referral form completed by your healthcare provider is required before registering for any class.  Classes include: 

  • Core Curriculum Class  (7.5 to 10 hours)
    Gain a strong foundation of knowledge and skills.  Designed for individuals new to diabetes, with pre-existing diabetes and need a review, or are having difficulty with daily self-management or control of their diabetes.  Morning, afternoon, evening, and all-day sessions are available.
  • Injectable Medication—Insulin, Byetta, Symlin  (1 to 1.5 hours)
    Whether new to insulin or needing a review, this class will help ease any apprehension you may have by learning proper injection techniques and other useful information regarding injectable medications. 
  • Pre-Diabetes / Impaired Glucose Tolerance  (1.5 hours)
    Diagnosed with pre-diabetes?  Take action now and learn how to reduce and control your blood glucose levels and minimize your risk of health complications later.
  • Insulin Pump Education  (1 to 6.5 hours)
    Planning on going on a pump?  This comprehensive instruction provides information to help you be confident and successful with your pump therapy. For those currently on pumps, evaluation and assistance with fine-tuning is available.
  • Advanced Carbohydrate Counting  (1.5 hours)
    Take an in-depth look at the art and science of counting carbohydrates (“carbs”), making healthy and appropriate dietary changes, and matching insulin dosing to carbohydrate intake.
  • Gestational Diabetes Mellitus  (3 hours)
    Helping mom and baby stay healthy is our key focus.  This class and follow-up session assist women who are experiencing high blood glucose levels during pregnancy. Additionally, we offer a complimentary one-hour session at 6-weeks postpartum to help mom learn how to reduce her risk of developing type 2 diabetes.
  • Individual Counseling Sessions
    We recommend attending our classes, but we know the classroom setting is not always appropriate.  Individual appointments with our registered dietitian and registered nurses are available, if needed, and may include follow-up sessions.


  1. Talk with your healthcare provider or specialist
    Because we work as a team with you and your doctor, a written referral from your doctor, NP or PA is necessary to attend classes or meet with our Educators.  Many offices have our referral forms on file. If not, we will be glad to provide them.  If you have an upcoming appointment, print our Physician Referral Form and bring it with you to your appointment to discuss your interest.
  2. Determine your coverage
    Most insurance companies cover all or part of diabetes education services, but coverage can vary for each policy holder.  We encourage you to contact your carrier directly to find out your specific coverage for outpatient diabetes self-management training.
  3. Schedule your appointment
    Once your completed referral has been received from your healthcare provider, we will contact you to make your appointment.  Our classes and individual appointments are provided at a variety of times.  You are always welcome to call us at 315.462.0220 to check on the status of an outstanding referral.



Directions to Clifton Springs Hospital

American Diabetes Association

Juvenile Diabetes Research Foundation

For additional information, please call the Diabetes Health Center at 315.462.0220 

Access Your Medical Information Online

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  • New!! Check out our patient portal that makes communicating with your doctor even easier!


Clifton Springs Hospital & Clinic Receives Three Year Quality Based Accreditation and Recommendation for ISO 9001 Certification. 

To read more click on DNV Announcement

Diabetes Health Center

D  O  W  N  L  O  A  D  S

For Patients:

       - What to Expect 

       - First Visit Details

       - Self-Assessment Tools

For Doctors:

         - Referral Documents
CS Hospital 2 Coulter Road Clifton Springs, NY 14432 | Work Phone: 315-462-9561

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